stuck using a particular product or service, regardless of the software. Our survey asked what investments respondent’s quality, because switching away is not practical. Open source organizations could make to clear some of these obstacles, is a mitigation for this risk, as its openness inherently creates with the results shown in FIGURE 15. The area that requires alternative provision routes and typically eases migration if most investment is “legal, compliance, and security,” closely switching. This is clearly less of a perceived risk within finan- followed by “tooling.” Interestingly, the need to invest cial services, perhaps a reflection of the strong “buying in the overall “value proposition” and “leadership” was power” these organizations have compared with smaller relatively low in comparison, which suggests that the chal- organizations in less tech-at-core sectors (e.g., public sector lenges are more operational than strategic in nature. The or education). industry still has a long way to go to make the collective vision of embracing open source a reality. From speaking There are several obstacles and challenges that affect with interviewees, the general sentiment is that open source an individual’s or team’s ability to consume open source consumption is still hard, but contribution is harder. FIGURE 15 Areas of investment that increase the consumption of open source My organization would increase OSS consumption if it focused investment or effort on: Improved policy or supporting 2% 6% 18% 34% 41% training and guidance An Open Source Program Office (OSPO), or clear and visible 1% 6% 21% 32% 40% leader for open source strategy Automated tooling 2%3% 19% 37% 40% to support policy Legal, compliance, or 1% 4% 15% 42% 38% security support A lack of understanding of the 3% 7% 22% 37% 30% nontechnical value proposition Paying for open source support 5% 10% 22% 35% 28% or using more commercial open source software Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree 2022 FINOS STATE OF OSS IN FINANCIAL SERVICES SURVEY, Q19, SAMPLE SIZE = 192-201, DKNS EXCLUDED THE 2022 STATE OF OPEN SOURCE IN FINANCIAL SERVICES 24